They also expect a higher relevance of future technologies and mega trends such as Cyber Security (73%) and Cloud Computing (58%) for office jobs in the corporate departments (HR, accounting, etc.). Chart 1: Percentage of employees surveyed who consider the respective technology / mega trend to be very/somewhat important.Ī similar picture emerges among the managers, who represented the employers, in Europe. Deskless workers - those working in field service, logistics or production for example - agreed on cyber security (52%) and digital communication technologies / collaboration software (45%), albeit with different weighting put on the importance.īy contrast, when it comes to even more visionary topics such as artificial intelligence or augmented reality, neither desk workers nor deskless workers seem to have a clear picture of how these technologies could shape their workplace of the future ( Chart 1). When desk-based and deskless employees were asked how important technologies and digital mega trends would become into their jobs, employees in office jobs (“desk workers”) revealed that technologies and mega trends such as cyber security (79%) and digital communication technologies / collaboration software (71%) would have the most relevance to them. The survey, which took into account the opinions of around 3,160 desk workers, 2,000 deskless workers and 3,650 managers from ten European countries, revealed that desk workers rated the relevance of future technologies for their own profession significantly higher than the deskless workers. However, a survey conducted by YouGov on behalf of the Handelsblatt Research Institute and TeamViewer reveals the relevance of digital technologies is not equally perceived across the workforce, largely due to their respective job situations being desk-based or deskless.Īre Deskless Workers Being Left Out of the Digitalization Process?
Goppingen, July 14th, 2021 – In the digital age, the question - what relevance do future technologies such as the Internet of Things, augmented reality and artificial intelligence have for one’s own job? - is a fundamental one. – Results of country comparisons show that respondents in Italy, Poland and Spain are most open to new technologies. – The same applies for assessment of employers: Future technologies seem to be mainly relevant for office jobs in corporate departments.
Digitalization of the Deskless Workforce: Untapped Potential Across Europe – Survey results show that deskless workers rate the relevance of digital technologies and mega trends for their everyday working life, such as the Internet of Things, augmented reality, and artificial intelligence, lower than their office- or desk-based counterparts.
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